Our industry, with its complex ecosystems, multiple stakeholders and high staff turnover, has struggled to develop an actionable […]
Category: Distribution Trends 2023
PMSs are at the centre of many industry conversations and debates. I’ve rarely come across a “perfect PMS”. […]
For many hotels, large and small groups form an important segment in their business mix. The most widely […]
Despite higher airfares and room rates, a Morgan Stanley survey of 100 global corporate travel managers found that […]
As an industry, we’re obsessed with rates and parity – and while there has been more of a […]
Hotels often struggle with the long tail of travel. The larger demand partners among OTAs, wholesalers and tour […]
The total cost of distribution is increasingly in the spotlight. As hotels face higher operating costs and inflationary […]
Although there is no single definition of AI, it’s best understood as machines that simulate the thought processes […]
We’ve had Alexa, Siri, Cortana and Google Assistant for a while. Expedia has shown in this video how […]
Travel bookers seek different options to pay based on where they live and where they travel. But more […]
There are several global, decades-long trends at play here, for which COVID -19 wasn’t the cause but an […]
Ambitious. Fragmented. Optimistic. Chaotic. Hopeful. Necessary. The travel and hotel industry has a lot to answer for and […]
If you follow the start-up ecosystem even a little bit (not just in the travel industry), you’ll have […]
Trend 5: Extended stay and short-term rental (STR) sector powers ahead despite regulatory challenges
The STR sector is thriving despite some regulatory challenges. This growth is due to the increasing demand for […]
Everyone loves the idea of direct bookings and increasing their share. Simply put, it’s about lower sales costs […]