A Property Management System (PMS) is at the centre of hotel operations. It is a complex software used by hotels of all sizes and types to manage property operations – whether this is the Front Desk, Maintenance, IT, F&B, Finance etc. Increasingly it is at the heart of hotel distribution, revenue management and more. Deciding on which PMS to choose can often be challenging. This checklist helps articulate objectives and helps provide a systematic comparison to evaluate multiple PMS’s.